Rehab Patient Satisfaction Survey

Location LocationDowntown Rehab ClinicPickerington Rehab ClinicNew Albany Rehab ClinicWesterville Rehab Clinic

Were you able to get an appointment for Therapy as soon as you thought you should? Were you able to get an appointment for Therapy as soon as you thought you should?N/A1 - Never2 - Rarely3 - Sometimes4 - Usually5 - Always

If you phoned the Therapy office during regular office hours, did you get an answer to your question as soon as you needed? If you phoned the Therapy office during regular office hours, did you get an answer to your question as soon as you needed?N/A1 - Never2 - Rarely3 - Sometimes4 - Usually5 - Always

If you had an appointment for Therapy, did you see your therapy provider within 15 minutes of your appointment time? If you had an appointment for Therapy, did you see your therapy provider within 15 minutes of your appointment time?N/A1 - Never2 - Rarely3 - Sometimes4 - Usually5 - Always

Did the receptionist at this facility treat you with courtesy and respect? Did the receptionist at this facility treat you with courtesy and respect?N/A1 - Never2 - Rarely3 - Sometimes4 - Usually5 - Always

Were the receptionists at this facility as helpful as you thought they should be? Were the receptionists at this facility as helpful as you thought they should be?N/A1 - Never2 - Rarely3 - Sometimes4 - Usually5 - Always

Did your provider show respect for what you had to say? Did your provider show respect for what you had to say?N/A1 - Never2 - Rarely3 - Sometimes4 - Usually5 - Always

Were you able to discuss your worries or concerns with the provider that performed your Therapy? Were you able to discuss your worries or concerns with the provider that performed your Therapy?N/A1 - Never2 - Rarely3 - Sometimes4 - Usually5 - Always

Do you have trust and confidence in the communication between your Therapy provider and your physician? Do you have trust and confidence in the communication between your Therapy provider and your physician?N/A1 - Never2 - Rarely3 - Sometimes4 - Usually5 - Always

Did this provider explain things in a way that you could understand? Did this provider explain things in a way that you could understand?N/A1 - Never2 - Rarely3 - Sometimes4 - Usually5 - Always

Was your input used to help set up your Therapy program and goals? Was your input used to help set up your Therapy program and goals?N/A1 - Never2 - Rarely3 - Sometimes4 - Usually5 - Always

Did this facility appear clean? Did this facility appear clean?N/A1 - Never2 - Rarely3 - Sometimes4 - Usually5 - Always

Was it easy for your to find this facility? Was it easy for your to find this facility?N/A1 - Never2 - Rarely3 - Sometimes4 - Usually5 - Always

Using a number from 0 - 10, where 0 is the worst possible and 10 is the best possible, how would you use to rate this provider? Using a number from 0 - 10, where 0 is the worst possible and 10 is the best possible, how would you use to rate this provider?N/A12345678910

Using a number from 0 - 10, where 0 is the worst possible and 10 is the best possible, how would you use to rate this facility? Using a number from 0 - 10, where 0 is the worst possible and 10 is the best possible, how would you use to rate this facility?N/A12345678910

Using a number from 0 - 10, where 0 is not at all and 10 is exceeded expectations, how would you rate your Therapy was? Using a number from 0 - 10, where 0 is not at all and 10 is exceeded expectations, how would you rate your Therapy was?N/A12345678910

Would you refer your family and friends to this Therapy Clinic? Would you refer your family and friends to this Therapy Clinic?YesNoMaybe

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