PATIENT Testimonials

OrthoNeuro always appreciates feedback from our valued patients.Please read what others are saying about OrthoNeuro below, and as always, we would love to collect your feedback.

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Below are what our patients have said about us!

5/5
I drove 2 1/2 hours for my appointments to see Dr. Chen. I found and watched an hourlong webinar he did on youtube, twice. I researched his many fine reviews on google, vitals, healthgrades and webmd. I knew I wanted Dr. Chen for my surgeon long before I met him. I found him very warm and engaging. I feel he quickly understood where I was coming from. I will always remember the day of surgery, he asked if I had any questions. I jovially asked him if he got a good night’s sleep last night. He raised his hands and triumph and declared, “I did, I don’t party like I used to.” It has been 17 days since my surgery and I am way beyond any preconceived notions I had of recovery. There are no words how grateful I will always be to Dr. Chen, his staff, and New Albany Surgical Center.
Steve
5/5
Dr. Kim is awesome! He quickly diagnosed my problem, put together an action plan, and then executed it perfectly. He collaborated with me to determine what was best for my specific situation. Surgically, the operation went very smoothly and I recovered quicker than expected. His “bedside manner” is exceptional and the whole staff (including the PT staff) were great to deal with. High five OrthoNeuro!
Karen
5/5
I love everything about Ortho Neuro. I have a few different issues and first started as a patient of Ortho Neuro Urgent Care. Dr. Whitehead always took the time to explain everything and discuss options with me.I have seen a few specialists on the Ortho Neuro team. My husband was referred to Dr. Palmer for a hip replacement. I was so pleased with his care and recovery that I am seeing Dr. Palmer myself. Dr. Palmer has been very detailed in my care. He did not just meet me and schedule surgery. We discussed a treatment plan that would be most beneficial for me. I like how organized he is as a doctor. Everything is explained ahead of time so you are well aware of what to expect. No surprises. No long office wait times. I would reccomend Dr. Palmer and Ortho Neuro to anyone seeking care. I have not one negative thing to say.
RG
5/5
I was treated for a ruptured bicep tendon and rotator cuff tear. My injury occurred on a Tuesday. Due to the diligence of his staff, my surgery was approved by my insurance quickly and I had surgery the following Wednesday. I have fully recovered and could not be happier with the outcome of my surgery. My doctor did a great job on my shoulder. He is very caring and friendly. I cannot say enough good things about the OrthoNeuro PT team and the entire staff at the Dublin OrthoNeuro facility.
Karen
5/5
Dr. Scott Stephens repaired my rotator cuff with surgery. The surgery went incredibly well. Not only is an excellent surgeon, he was very informative about the procedure. He was patient and took the time to answer all my questions and guide me in the right direction after surgery to gain a full recovery. I would highly recommend him to anyone who needs shoulder surgery.
PT
5/5
Dr. Ralph Napalitano and his team at the New Albany location are fantastic! Very friendly and efficient, the place was very busy with patients and still made plenty of time for me and my foot injury. Highly recommend!!!
GR
5/5
OrthoNeuro is exceptional. I am a patient with this practice with Dr. Cannone for my knee and Dr. Eichenseer for my cervical spine. Recently, Dr. Eichenseer did an ACDF for me and the bedside manner before surgery and after surgery was amazing. Also, Sarah, his Physician Assistant is exceptional as well. The office staff at OrthoNeuro (All locations) are personable and welcoming as well.
Melissa
5/5
Dr. David Kim is a very good doctor. He takes his time and answers any questions you may have. He is very friendly and professional at the same time. Most Everyone I talked to scared me about the injection. Dr Kim did not give me twilight or any numbing medicine. He did such a great job that the injection barely hurt. His staff members are wonderful too. Thanks OrthoNeuro!
CF
5/5
Convenience, medical staff, close to home, and friendly atmosphere. Very helpful and knowledgeable in their field.
JF
5/5
Mark A White is the best by far. I am so fortunate my GP recommended him.
Richard
5/5
Dr. Kim is great. He listens to your concerns and lays everything out on the table for you to make an informed decision. My sciatic nerve pain was terrible. I chose to do the epidural injections first as I know quite a few people that this helped. I was not so fortunate so I later had the surgery to get the pressure off my nerve. Both procedures were done skillfully and recovery was quicker than I hoped. The OrthoNeuro and Dublin Surgery center staff is also fantastic. I highly recommend.
Mark
5/5
Dr Eichenseer did my mid thoracic fusion surgery in December 2018. I am very satisfied with my progress so far. He is an awesome knowledgeable surgeon. He listens to your concerns and eased all my worries. His staff is also wonderful. I reccomend ortho neuro to all my friends and family.
SS
5/5
Mark A. White was my surgeon at St. Ann’s on July 12, 2021. He has given me such great care professionally as well as being truly interested in me as a person. I am thrilled with his skill and appreciative of his care for me.
Richard
5/5
Dr. Kim is awesome! He quickly diagnosed my problem, put together an action plan, and then executed it perfectly. He collaborated with me to determine what was best for my specific situation. Surgically, the operation went very smoothly and I recovered quicker than expected. His “bedside manner” is exceptional and the whole staff (including the PT staff) were great to deal with. High five OrthoNeuro!
Karen
5/5
Dr. Taylor has been treating me for Parkinson’s Disease for several years. I would recommend him without hesitation. As a physician involved in multiple medical research studies, he has dedicated himself to utilizing the latest state-of-art treatments and protocols. He constantly demonstrates his remarkable commitment to his patients by taking the time to provide them with individual attention. Dr. Taylor is an exceptional physician who has improved my quality of life while battling Parkinson’s.
Tom D
5/5
I first saw Dr. Cassandra around 3 years ago. I was new in Columbus, & he was recommended by a physical therapist. After steroid injections initially helped, a year later I had surgery. No problems since. A few months ago I developed the same problem with another finger. He had moved to OrthoNeuro, so I called & got an appt within a week or so. So far the steroid injection has worked, but if it gets worse I won’t hesitate to have Dr. Cassandra operate again. He thoroughly explains things so I can understand, is up front about treatment & expectations, & yet is gentle & compassionate. Very satisfied with the care. When I was there for the last steroid injection, he even helped me with fluid on my knee that had suddenly developed. I only had 10 days before a planned trip to Hawaii. I truly bought I would have to cancel my trip & wait weeks to get into another specialist. But he did an MRI,!treated it (no serious damage), & I was off to Hawaii! No further problems so far. I really trust & highly recommend Dr. Cassandra!
SS
5/5
I definitely give Dr. Kim a 5 star rating. He makes you feel comfortable with his patience and explanation of procedures. I had surgery on my back and had all my questions answered by him and his staff. Six weeks after surgery I am out of my brace and so thankful to be pain free.
SB